procision+ provides comprehensive context sensitive help. To access help for a procision+ entity within CRM open the entity (e.g. procision+ Project) and click 'Help' then select 'Help on this page'. To access help from within the Client Application simply click the 'Help' button at the top of the page.

If you cannot find answers to your questions using the context sensitive help then please look through the questions and answers below. If you are still unable to find a solution to your problem please use the Contact Us page to send us an email and we'll get back to you as soon as possible and add your question to the list below.

• General >> show questions

  • Can I use the Outlook client with procision+? >> show answer
    procision+ is fully integrated with Outlook. You can configure your projects, manage your resources, as well as analyse your profitability and utilisation. procision+ is also fully integrated with the Outlook Calendar allowing you to easily convert meetings and appointments into time sheet entries against project work types.

• procision+ CRM >> show questions

  • How do I access context sensitive help? >> show answer
    Open up the list or entity you require help on. Click the Help button near the top of the screen, then select 'Help on this page' from the drop down list

• procision+ Timewriter>> show questions

  • How do I access context sensitive help? >> show answer
    Click the Help button at the top of the screen. This will present you with help for the page you have selected.
  • I don't see any projects in my timesheet? >> show answer
    Ask your manager to check the following procision+ setup:

    1. You have been added to the project as a procision+ Project Resource.
    2. The project is Active.
    3. The project start date is on or before today.
    4. The project end date is on or after today.
    5. Your assignment to the project is Active.
    6. Your assignment to the project starts on or before today.
    7. Your assignment to the project ends on or after today.

• procision+ Approval >> show questions

  • How do I access context sensitive help? >> show answer
    Click the Help button at the top of the screen. This will present you with help for the page you have selected.
  • I cannot see all the resources I am supposed to be approving time for? >> show answer
    Please check that the resources aren't being filtered out. In the top left of the screen is a 'Project Resources' or 'Projects' heading. Click on the arrows to the left of the heading to ensure all filters are shown. Ensure the filters are set correctly. In particular ensure you are showing time for 'All Projects';

• procision+ Reporter >> show questions

  • How do I access context sensitive help? >> show answer
    Click the Help button at the top of the screen. This will present you with help for the page you have selected.